SHIPPING AND DELIVERY POLICY

What happens if the ordered product is not available?

Delivery of certain items may not be possible/delayed under certain uncontrollable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, a similar product, nearest to description shall be delivered. Permission would be seeking from the customer for the same through email.

What happens if there is no one at delivery address during delivery?

If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

How much are the delivery charges?

There are no delivery charges across Tamil Nadu irrespective of the product value.

What is the estimated delivery time?

The estimated delivery time may differ depending on when and how you buy the product in Nutsvilla. Delivery for the metropolitan cities will be 3 business days. The delivery for other regional areas will be 5 – 7 business days. A business day does not include Saturdays and Sundays.

How will the delivery be done?

We process all deliveries through reputed logistics partners.

What about hidden costs?

There are no additional charges other than paid.

What are the available refund options?

If Nutsvilla is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc caused due to non-delivery.
We do not take responsibility, if the delivery is delayed or not delivered by the vendors because of the bad weather or any other unexpected circumstances.

Does Nutsvilla deliver to international destinations?

Nutsvilla will not deliver to international destinations as of now. But you are very much, welcome to buy a product and gift the same for your friends and family in India.